FAQ
How can I Contact you?
How can I Contact you?
The best way to chat with us is using the live chat bubble that's floating on every page. We immediately get notified of your message and will typically respond within a few minutes. If we take a bit longer to respond you'll get an email with our response if you've already left our site.
You can also contact us through the following:
Gastonia Phone: (704) 761-4876
Concord Phone: (704) 253-4224
Email Address: furniturebrosclt@gmail.com
Instagram Direct Message: instagram.com/cltfurniturebros
Where are you located?
Where are you located?
246 N New Hope Rd, Gastonia, NC 28054
Store Hours:
- Monday - Thursday: 11:00am - 7:00pm ET
- Friday - Saturday: 11:00am - 8:00pm ET
- Sunday: 12:00pm - 6:00pm ET
1480 Concord Pkwy N #307, Concord, NC 28025
Store Hours:
- Monday - Thursday: 11:00am - 7:00pm ET
- Friday - Saturday: 11:00am - 8:00pm ET
- Sunday: 12:30pm - 6:00pm ET
I just ordered, when will my pieces be delivered?
I just ordered, when will my pieces be delivered?
As soon as you place an order, allow us 24 hours to contact you and arrange delivery!
What is your return policy?
What is your return policy?
All sales are final. CLT Furniture Bros has a strict no-return policy. If your item has a defect, it must be reported to the delivery team at the time of delivery or directly to us. Many of our products include manufacturer warranties—if your purchase is covered, contact us and we’ll work to resolve the issue as quickly as possible.